Welcome to our comprehensive Help & Advice Centre. Please use the links below to learn about all aspects of the website, product usage and delivery information. From detailed FAQ’s to easy to use animated installation guides if there is anything you’re not quite sure about before placing an order then the Help Centre should be your first port of call.
We have decades of experience in designing, building, assembling and retailing a wide range of garden buildings. If you have a question, browse through our helpful list for some quick and helpful support.
See QuestionsBuying a garden building can be made so much simpler with helpful information, guidance and explanations to help you find your perfect space. Find the details you need, made clear and easy to follow.
See The GuidesTiger garden buildings are well-made and easy to assemble: find to videos and other documents to make it easy to build your perfect space. Find the guides for your buildings in these libraries.
See The VideosIn our treasure trove of resources, you'll discover easy-to-follow instructions and other helpful documents. Building your perfect garden haven has never been this simple. Explore the guides you need for your specific garden creation. It's your blueprint to a fabulous outdoor sanctuary!
See Your InstructionsBuying a garden building can be made so much simpler with helpful information, guidance and explanations to help you find your perfect space. Find the details you need, made clear and easy to follow.
See Helpful TipsThis will vary depending on the style and material of the building you have purchased but the following items may be required for your building;
Wooden Sheds and Summerhouses - Spirit level, hammer, adjustable spanner, handsaw, stanley knife, stepladder, sealant and gun.
Log Cabins - Electric Screwdriver, wooden or rubber mallet, spirit level, hammer, handsaw, stanley knife, stepladder, sealant and gun.
Metal Sheds - Electric Screwdriver, power drill, adjustable spanner, sealant and gun.
This will vary depending on the style and size of the building you have purchased but the following could be used as a general guide for your building;
Smaller Wooden Sheds and Summerhouses (1-2 persons) approx 1-2 hours
Larger Wooden Sheds and Summerhouses (2 persons) approx 2-3 hours
Smaller Log Cabins (2 persons) approx 2-4 hours
Larger Log Cabins (2 persons) approx 3-5 hours
It is essential that all garden buildings are assembled on a firm and level base constructed from an appropriate and durable material.
Without the correct base, buildings may be very difficult to assemble. In many cases, an incorrect base may lead to future deterioration of the product if assembly cannot be completed correctly as a result. Problems may include doors dropping out of square and becoming difficult to open and close, and/or water leakage.
Assembling a garden building on an incorrect base is also likely to invalidate any guarantee that your product may carry.
For full details and examples of how to create an appropriate base visit our Build a Base Guide.
You can find instructions for your building on the product page of our website underneath the Downloads section. A list of instructions for products across the Tiger range is available here:
Garden sheds
Log cabins
Summer houses
Garden storage
Playhouses
Other Buildings & Accessories
You can track your order using the 'track your order' facility. Simply enter your full delivery postcode and unique order reference number to view which stage of the process your order is at.
The majority of our wooden sheds are dip treated with a temporary water-based treatment, which is red cedar in colour. This is the red/orange colour of the Sheds you will see online. We can supply the standard Sheds without any treatment but this would invalidate the timber guarantee.
We have a Pressure Treated Range of buildings, which are treated with Tanalith-E. These have a pale green tint to the timber as the treatment is a copper-based product designed to limit the chance of rot. The only buildings we supply untreated as a standard are the Log Cabins.
You can order a completely untreated Tiger Shed but this would invalidate the Timber Guarantee we offer.
We do advise that you need to treat any wooden building inside and out with a waterproofing treatment as soon as possible after delivery and annually thereafter. We do offer our own Tiger Sheds Preserver as an optional extra.
Provided that there is somewhere on your property our driver can leave the parts, you do not have to be present for the delivery. We will call you in advance of the delivery taking place to book it in so delivery in your absence will be agreed if necessary. If you would like, we can contact a neighbour, friend, or family member to meet the driver to receive the delivery on your behalf.
Deliveries are carried out on vehicles up to the size of an 18 tonne Hiab in their flat-pack form. Generally, provided that you have sufficient access for a Refuse Lorry to gain easy access to your address, there will be enough space for our delivery vehicles. For further details, please see our Delivery Page.
The Installation team will contact you after the delivery to arrange for assembly to take place. The teams have a guideline of 10 working days following the delivery in which to arrange for the Installation to take place.
28mm and 44mm Log Cabins are delivered on an 18 Tonne Hiab in order for them to be craned off the vehicle at the point of delivery. 19mm Log Cabins tend to be delivered on either a 3.5 or 7.5 Tonne flatbed.
Mon-Fri 9am-5pm
At Tiger Sheds we have a massive range of repayment options, we are sure there will be one to suit you.
Find out more about the repayment options using our handy finance calculator.
A 10% deposit will be required as standard (exc. Pay In Three).
| OR | OR | ||||||
| 3 Payments | Interest Free 0% APR | Classic 9.9% APR | |||||
Choose Klarna in checkout to apply for a finance option. 10% deposit required as standard (excluding Pay In Three). Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit.
REPRESENTATIVE EXAMPLE
Cash/purchase price: £1200. Deposit: £120. Total amount of credit: £1080.
Rate of interest: 9.9% p.a. (fixed). Duration of the agreement: 24 months.
Monthly repayments: £49.58. Interest: £109.91. Total amount payable: £1309.91.
The Representative APR: 9.9% APR Representative.
Tiger Sheds is a trading name of Woodlands Home And Garden Group Limited (reg. address: Calverley Lane, Leeds, LS13 1NP) which is authorised and regulated by the Financial Conduct Authority (FCA FRN 914564) and acts as a credit intermediary and not a lender, offering credit products provided by Klarna Financial Services UK Limited. Please note that Pay in 3 instalments agreements are not regulated by the FCA. Finance is only available to permanent UK residents aged 18+, subject to status, T&C's and late fees apply. Klarna.com/uk/terms-and-conditions
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