Cookies Policy

Who We Are

This policy sets out our procedures regarding the collection and use of your when you access our website or our apps. 

Woodlands Home & Garden Group Limited (trading as Tiger Sheds) is registered as a data controller on the UK Data Protection Register. Our registration number is ZA259018. This is the entity we are referring to when we say “we”, “our” or “us” in this policy. 

We are committed to maintaining the confidence and trust of our website visitors and we do not sell or trade data with other companies or businesses for marketing purposes. In this policy, we’ve outlined when, how and why we collect cookie information. 


What are cookies?

When you visit our website, we use cookies. Cookies are small text files that are stored on your computer, mobile device or other web enabled device when you visit one of our websites or apps. Cookies allow us to “remember” your actions or preferences over a period of time, or they may contain data related to the function or delivery of our websites. We also use the term “cookie” to describe similar technologies such as pixels or tags. Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving your user experience.

We use cookies to identify you, allowing you to create an account and log into our website to review your order history and information held. For example, if you pop something into your basket and come back later, it will still be there.

We use two types of cookies: persistent cookies remain on a user's device for the period of time specified in the cookie and are activated each time the user visits the website; session cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Look at the cookie list below at the bottom of the policy for further details.

 

What do we use cookies for?

Some cookies are required by our site to enable you to transact whilst other cookies enable us to give you an enhanced, personalised web experience. We use cookies for the following purposes:

  • To allow you to securely sign in to your account, so that you can use "My Account" features such as order information, making payments and viewing statements.
  • To store the content of your online shopping bag whilst you browse the site and to complete an order.
  • To record the areas of the website that you have visited, products you have viewed and time spent browsing, as well as the products you purchased. We use this data to help make the websites more user friendly, develop our website design and to continuously improve the quality of the service we provide.
  • To distribute visitors to our websites evenly across platforms to ensure the content is served at the fastest possible speed.
  • Provide relevant products and services to you when you come to the websites and ensure that relevant marketing material is provided to you.
  • Detect and prevent fraud and other crimes.
  • We also offer you the facility to share your experience on our website through social sites. More information about how these sites use cookies can be found on their websites.

 

What types of cookies we use on our website and apps:

Strictly Necessary Cookies. These cookies are necessary for the website to function and cannot be switched off. They are used, for example, to make sure your transaction is secure, to enable you to log in to the secure areas of your account, such as your order history and to add items to your basket. Blocking these cookies through your browser will mean that some parts of our website won’t work.

Performance Cookies or Analytical Cookies. These cookies allow us to monitor visitors to our websites and ensure it is performing correctly. We use this data to measure overall performance, improve your website experience and improve the design of our website.

Functionality Cookies. These cookies enable enhanced functionality on our website, such as allowing you to add to favourites or remember your language preferences.

Marketing and Personalisation Cookies.

These cookies are placed by us and are used to help us to build an understanding of your interests (for example by understanding what products you have browsed on our website) and show you products, services and advertisements relevant to you whilst you are on the website. These cookies make it possible for us to personalise your experience on the websites and (if you are subscribed) in our email marketing.

Some of these cookies are placed by our advertising and marketing partners (including social networks). These help us to build an understanding of your interests (for example by understanding what products you have browsed on our website) and show you products, services and advertisements relevant to you. These cookies make it possible for us to ensure that you don’t see irrelevant, duplicate or multiple ads from us in a short period of time. We do want to prevent ads continuously re-appearing and annoying you.

 

STRICTLY NECESSARY 

Tiger Sheds Own Cookies: These cookies make the website work including; making the shopping basket and checkout work, determining the users log in status, remembering users search settings, allowing users to add comments to site, remembering if users have been asked certain questions previously (e.g. surveys and app prompts).

Cookies                .AspNetCore.*, TS.UID

Lifespan               Session, 2 years

Privacy Policy: https://www.tigersheds.com/page/cookies/

 

Tiger Sheds Cookie Consent: This cookie stores the user’s cookie consent state for the Tiger Sheds website. This in turn controls the pop-up cookie banner.

Cookies                CookieConsent

Lifespan               1 day, 30 days, Session

Privacy Policy: https://www.tigersheds.com/page/cookies/

 

Google Cookie Consent: This cookie stores the user’s cookie consent state, determining what data can be sent to the Google Platform. Google Security The purpose of these cookies is to prevent spam, fraud and abuse.

Cookies                SOCS

Lifespan               13 months

Privacy Policy: https://policies.google.com/privacy

 

Google Security: The purpose of these cookies is to prevent spam, fraud and abuse.

Cookies                AEC, YSC, UULE

Lifespan               6 months, Session, 6 hours

Privacy Policy: https://policies.google.com/privacy

 

Tiger Sheds: The purpose of these cookies is to log visits to the Tiger Sheds website.

Cookies                TS.Session

Lifespan               1 year

Privacy Policy: https://www.tigersheds.com/page/privacy-policy/

 

 

FUNCTIONAL

Live Agent: These cookies allow the Live Agent chat software to be integrated into the Tiger Sheds web page.

Cookies                LaVisitorNew, LaVisitorid_, LaSID

Lifespan               1 day, 30 days, Session

Privacy Policy: https://www.liveagent.com/security-privacy-policy/

 

Tiger Sheds: These cookies allow information from partner websites to be shared anonymously with Tiger Sheds to improve the order fulfilment process.

Cookies                TS.Partner

Lifespan               14 days

Privacy Policy: https://www.tigersheds.com/page/privacy-policy/

 

Tiger Sheds Modal Management (Session): This manages which modals are shown in a session and how often 

Storage Key        popup_history_session

Lifespan              SESSION

Privacy Policy: https://www.tigersheds.com/page/cookies/

 

Tiger Sheds Modal Management (User): This manages which modals are shown to a user and how often 

Storage Key        popup_history_persistant

Lifespan              SESSION

Privacy Policy: https://www.tigersheds.com/page/cookies/

 

Tiger Sheds A/B Testing Management: This determines whether a user is entered into a test variation. 

Storage Key        tigertests_*

Lifespan              SESSION

Privacy Policy: https://www.tigersheds.com/page/cookies/

 

 

MARKETING

Google Ads: These cookies capture anonymous data to measure advertising served via the Google Ads platform.

Cookies                1P_JAR, ar_debug, OGPC, NID, IDE, DV

Lifespan               1 month, Session, Session, 6 months, 1 day

Privacy Policy: https://policies.google.com/privacy

 

Microsoft Ads: These cookies capture anonymous data to measure advertising served via the Microsoft Ads platform..

Cookies                _uetvud, _uetsid

Lifespan               13 months, 1 day

Privacy Policy: https://privacy.microsoft.com/en-GB/privacystatement

 

Meta Ads: These cookies capture anonymous data to measure advertising served via the Meta (Facebook/Instagram) Ads platform.

Cookies                _fbp

Lifespan               3 months

Privacy Policy: https://www.facebook.com/privacy/policies/cookies/

 

AWIN Ads: These cookies capture anonymous data to measure advertising served via the AWIN (affiliate marketing) platform.

Cookies                IR_*

Lifespan               2 Years

Privacy Policy: https://www.awin.com/gb/privacy

 

Adalyser: These cookies capture anonymous data to measure advertising served via the Adalyser (TV advertising) platform.

Cookies                __adal_ses, __adal_id, __adal_cw, __adal_ca

Lifespan               Session, 2 years, 2 years, 2 years

Privacy Policy: https://www.adalyser.com/en/terms

 

Active Campaign: These cookies capture anonymous data to measure advertising served via the Active Campaign email platform..

Cookies                prism_*

Lifespan               2 Years

Privacy Policy: https://www.activecampaign.com/legal/privacy-policy

 

Roeye: These cookies capture anonymous data to measure advertising served via the Roeye (acceleration partners) platform.

Cookies                lantern

Lifespan               2 Years

Privacy Policy: https://www.accelerationpartners.com/privacy-policy/

 

 

ANALYTICS

Google Analytics: These cookies capture anonymous data for session recording to help measure website performance.

Cookies                _ga, _gid, _gcl_au

Lifespan               1 year, 24 hours

Privacy Policy: https://policies.google.com/privacy

 

Microsoft Clarity: These cookies capture anonymous data for session recording to help measure website performance.

Cookies                MUID, _clck, _clsk

Lifespan               1 year, 1 year, 1 year

Privacy Policy: https://privacy.microsoft.com/en-GB/privacystatement

 

HotJar: These cookies capture anonymous data for session recording to help measure website performance.

Cookies                _hjid, _hjAbsoluteSessionInProgress, _hjIncludedInPageviewSample, hjSessionUser, _hjFirstSeen

Lifespan               1 year, 1 session, 1 session, 1 year, 30 minutes

Privacy Policy: https://help.hotjar.com/hc/en-us/articles/6952777582999-Cookies-Set-by-the-Hotjar-Tracking-Code

 

Infinity: These cookies capture anonymous data for session recording to help measure the link between website and call centre performance.

Cookies                _hjid, _hjAbsoluteSessionInProgress, _hjIncludedInPageviewSample, hjSessionUser, _hjFirstSeen

Lifespan               1 session, 1 year

Privacy Policy: https://www.infinity.co/uk/privacy-policy

 

Can I turn off or block cookies?

We use cookies to ensure that we provide the best possible standard of service to our online customers.

You can change your cookie preferences at any time by clicking here (<a href="#" onclick="cookieConsent.loadUserControls();">Manage Cookies</a>) to manually manage your preferences through the pop up. You can then adjust the available sliders to on or off, then click “Save choices”. If you choose not to consent to the use of cookies your experience of our website may be impaired and many integral aspects of the website, including (but not limited to) adding items to your shopping bag and accessing your account, will not work.

You can also manage the cookies that you allow on your computer through the internet browser that you use. You can also ask to be alerted every time a cookie is offered. There are instructions on how to manage your cookies using the most popular internet browsers below:

Find out which internet browser you use

1. On a PC: click on 'Help' at the top of your browser window and select 'About'

2. On an Apple Mac: click on the Apple menu and select 'About' (make sure the browser is open)

 

Opting out of cookies in Internet Explorer

Internet Explorer allows you to select the level of cookie filter on the basis of the source of the cookie and whether the source has a privacy policy.

1. Choose 'Tools'

2. Click on 'Internet Options'

3. Click the 'Privacy' tab

4. Move the slider to choose your settings

5. For more detailed privacy settings click on 'Advanced'

 

Opting out of cookies in Safari

1. Choose 'Preferences' from Safari menu

2. Select 'Security'

3. Cookie settings are shown

4. Choose your settings

 

Opting out of cookies in Google Chrome

As a default, Google Chrome allows all cookies. You can manage the behaviour of first-party and third-party cookies or even block them completely.

1. Click on the 'Tools' menu

2. Select 'Options'

3. Click the 'Under the Bonnet' tab

4. Find the 'Privacy' section

5. Click 'Content settings'

6. Click the 'Cookie settings' tab and choose your settings

 

Opting out of cookies in Mozilla Firefox

You can configure which sites are allowed to set cookies, how long to keep them for, and view and manage your existing cookies.

1. Click on 'Menu', then 'Options'

2. Select 'Privacy'

3. Select 'Cookies'

4. Choose your settings

 

Disabling Cookies

 You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. You can find out more about cookies and how to remove them for a wide variety of browsers on www.aboutcookies.org.uk. 

Doing so however will likely limit the functionality of our, and a large proportion of the world's websites as cookies are a standard part of most modern websites. It may be that your concerns around cookies relate to so called "spyware". 

Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive.

 

Contacting Us 

For the purpose of the General Data Protection Regulation (GDPR) (EU) the data controller is Tiger Sheds, Calverley Lane, Rodley, Leeds, LS13 1NP. 

You can call 0113 2054189 (local rate). Lines open: Monday – Friday 9am-4pm (excluding public and bank holidays). 

Email us: data@tigersheds.com

Write to us: Tiger Sheds, Calverley Lane, Rodley, Leeds LS13 1NP, United Kingdom

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Tel: 0113 205 4189

Mon-Fri 9am-5pm

Eric