Covid-19: Managing high demand, call volumes & extended delivery times responsibly View Covid-19 Update

OPEN AND DELIVERING RESPONSIBLY: MEETING THE DEMANDS OF COVID-19

At Tiger Sheds, our goal is to create and maintain a safe and hygienic environment as your building is built and delivered during the Coronavirus pandemic.

We would ask for your patience while we work hard to deliver your building, as it may take longer than it would do normally, but we hope you will understand in the current circumstances. After all, with our excellent reputation for quality and our exclusive Tiger 20 Year Guarantee the wait will be worth it – we promise!

To safeguard our Tiger family, we have implemented appropriate safe working practices and social distancing, following government advice.  Measures such as spacing out our workshop benches, alternating work patterns so only half our teams are in at once, ensuring sanitizing equipment is available and requiring stringent cleaning routines, to help our staff stay safe. These steps cover transport too, with just one-person-delivery as standard and no requirement for your signature as proof of receipt. Where appropriate, we are also supporting staff absences to shield, home school or care for their families. As our working patterns have changed in line with government guidance, this has affected our production time.

Over the last few weeks, there has also been a very high level of interest in the Tiger range. As we hand-build our wooden sheds and cabins from our own sourced slow-grown high-grade timber, our ranges are all available to order and deliver – unlike many of our competitors. With an unbeatable guarantee, free mainland UK delivery, interest-free finance options all available (subject to status), we have been dealing with unprecedented levels of orders, emails, phone calls and website questions. Be assured that we are working very hard to respond to each of these as quickly as possible, and we would ask for your understanding and tolerance as we do so in these exceptional times.

If you have a question or need advice, please contact us Monday to Friday 7am - 5pm on 0113 205 4189 or alternatively email customersupport@tigerbox.co.uk and a member of our team will come back to you as soon as they can.

Thank you for your understanding and patience.

 

Updated Friday 22nd May 2020

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Tel: 0113 205 4189